Privacy Policy

Last Updated: October 22, 2025

Please read this Privacy Policy carefully before using our website.

1. Overview and Consent

The website www.ruidigital.com (“Website”) and its content are owned and operated by RuiDigital (“Company”, “we”, “our”, or “us”). The terms “you” or “your” refer to visitors, users, or customers of this Website.

By accessing or using this Website, you agree to the terms of this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described below. If you do not agree, please discontinue use of our Website.

The purpose of this Privacy Policy is to explain how we collect, use, store, and share your personal information, and the choices you have regarding your data.

2. Information We Collect

We collect personal information that you voluntarily provide and some data automatically through technology such as cookies and analytics tools.

2.1 Information You Voluntarily Provide

We may collect:

  • Name

  • Email address

  • Billing information (including address, credit/debit card details, or PayPal information)

  • Any information you submit through contact forms or email correspondence

This information is collected when you:

  • Subscribe to our newsletter or email list

  • Download a free guide or digital resource

  • Purchase a course or digital product

  • Contact us directly for support or inquiries

Providing this information is voluntary but necessary to access certain features (such as purchases or newsletters).

2.2 Automatically Collected Data

When you visit our Website, we may automatically collect:

  • IP address

  • Browser type

  • Device and operating system

  • Pages visited and actions taken

  • Cookies and tracking data through tools like Google Analytics and Meta (Facebook) Pixel

This helps us analyze traffic, improve user experience, and deliver relevant content or advertisements.

3. How We Use Your Information

We process your personal data for the following purposes:

  • To provide and deliver our digital products or services

  • To send you purchase confirmations, receipts, and support communications

  • To send newsletters, promotional materials, or updates (with your consent)

  • To analyze website traffic and user behavior

  • To process payments securely via Stripe or PayPal

  • To comply with legal obligations or respond to lawful requests

We will never sell your personal information.

4. Payment Processing

When purchasing our digital courses or products, payment information is collected and processed by third-party payment processors (Stripe or PayPal).


We do not have access to or store your full credit card details. These processors handle your data in accordance with their own privacy policies and applicable data protection laws.

5. Cookies and Analytics

Our Website uses cookies to:

  • Recognize returning visitors

  • Improve performance and user experience

  • Track marketing effectiveness and audience engagement

You can disable cookies in your browser settings, but some website features may not function properly as a result.

We also use analytics tools (e.g., Google Analytics) to understand how visitors use our site. This data is aggregated and anonymous.

6. Data Storage and Retention

Your personal information is securely stored using reputable hosting and data management services. We retain your data only for as long as necessary to:

  • Fulfill contractual or legal obligations

  • Maintain your account or access to purchased products

  • Comply with tax or accounting requirements

You may request deletion of your personal data at any time (see Section 9).

7. International Data Transfers

As RuiDigital is based in Malaysia but serves an international audience, your data may be transferred to and stored in other countries, including the United States and the European Union.
We take appropriate measures to ensure that your data remains protected regardless of location and is processed in accordance with this Privacy Policy.

8. Data Security

We implement reasonable technical and organizational measures, including SSL encryption, to protect your personal information against unauthorized access, alteration, or disclosure.
However, no system is completely secure. By using this Website, you acknowledge that you share information at your own risk.

9. Your Rights

Depending on your location (including under GDPR), you may have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent to receive emails or marketing communications

  • Object to processing for certain purposes

  • Request a copy of the data we hold about you

To exercise any of these rights, please contact us at ruichen@ruidigital.com.

You may also unsubscribe from marketing emails anytime by clicking the “unsubscribe” link in our emails.

10. Third-Party Links

Our Website may contain links to third-party websites (e.g., social media, affiliates, or payment gateways).
We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies before providing any personal information.

11. Children’s Privacy

Our Website and services are intended for adults aged 18 and over.
We do not knowingly collect personal data from individuals under 18. If we learn that we have inadvertently collected such data, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The “Last Updated” date at the top indicates the latest revision. Continued use of our Website after any changes means you accept the updated policy.

13. Contact Us

For any questions, concerns, or data requests regarding this Privacy Policy, please contact us at:
📧 ruichen@ruidigital.com
🌍 RuiDigital, Malaysia